Course - Retail Banking


Retail Banking talks about everything that a Retail Banker should know from opening the account to using all the digital facilities available and their usage. And from different types of accounts to Audit aspects.

Program Benefits

  • One of the spectacular innovations in the commercial banking sector is the retail banking. It refers to banking in which banks undergo transactions directly with consumers rather than with corporate or other banks. Consumer credit is the heart of retail banking.
  • There are a number of benefits of doing study of Retail Banking function: plethora of jobs are available in this sector. Learners have multiple oportunities to work in branch and back office function of banks. At the same time, it offers a fast-paced continuously challenging career.

What you learn

  • Types of Customers
  • Know Your Customer (KYC)
  • Savings Bank Accounts
  • Current Accounts
  • Term Deposits Products
  • Account Opening Processes At Retail Branch
  • Retail Loans and many more

How program runs

You can join the program at any time and can access all content for 60 days. Upon enrollent, you will be able to see all modules of the program. For each module, the study material is provided in three formats, (a) presentation (b) text (c ) video lecture . Along with reading material, there is a self evaluation quiz for each module. After 30 days from the enrollement test, you are eligible to give online certification exam , normally of one hour duration. You require to get minimum 50 % to complete the program successfully. Successful candidates can download e-certificate . Candidates scoring less then 50 % or not able to appear within 60 days from the date of enrollment, can appear after paying nominal re-exam fees.

About the faculty


Suresh Jain is a business man who started in Mumbai and in a short period has expanded his business to the five metros of India. An MBA in Finance from Somaiya, spent over a decade in the the investment banking sector. A Passionate teacher an avid reader and a globe trotter.


Salient Features

  • Learning material developed by subject matter experts
  • Entire program divided into number of modules
  • Learning resources for each module is available in multiple formats of Text , presenation as well as video lecture from the expert faculty
  • Every module has quiz for practice and self-evalution
  • Certification exams through online mode


Learners scoring minimum 50% or above, get e-certificate for the program from Skill Academy.


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